Life Coach as Leader: Do Leaders Make Mistakes?

Early in the morning on April 17, 1961, 1400 Cuban exiles landed at the Bay of Pigs, Cuba and attempted to overthrow Fidel Castro.  The U.S.-trained force was both too large (to be covert) and too small (too win an engagement).  After three days of unsuccessful fighting, the insurgents fled to the swamps, trying to connect with the waiting U.S. ships.  Nearly all were captured and imprisoned. Read more

Life Coach as Leader: Are You Leading From Passion or “Niceness?”

A healer client of mine – let’s call her Sue – told me about the fender bender she got into while Christmas shopping a couple of weeks ago.

“I was stopped in the parking lot, waiting for traffic to clear, and I heard this loud thump.  I jumped out, and this lady was standing behind my van, checking it out.  “I already had a dent in the bumper.  She pointed to it, and was like, ‘I didn’t do that!  That was already there.” Read more

Life Coach as Leader: Are You Coming From a Place of Fear?

Ronald E. Riggio wrote in the article, “Cutting-Edge Leadership” in Psychology Today :

“I knew one self-serving leader who was very upfront about his Machiavellian nature, and tried to justify his behavior (and his bad leadership). “Look, a lot of the people who work for me aren’t going anywhere,” he said. “I’m the department head, so it just makes sense that the credit will go to me.” Read more

Life Coach as Leader: Are You Leading Your Clients, Associates and Employees with High-Level Energy

A woman I know decided to get into shape.    She went to the local upscale fitness center, took the tour, then was led to manager’s office to “chat.”   The manager explained the terms of membership – an initial membership fee, followed by a monthly debit from her checking account.

“Gee, I don’t know,” the woman said.  “That’s a lot more than I was expecting.  What if I spent the money and then didn’t do it?” Read more

Small Business Success: Does the Decision To Buy Come from Logic or Emotion?

In this series of blogs, we’re talking about how telling your story can reach your potential client. I want to you imagine that a sales representative for a soft drink company – let’s say, Pepsi – walked up to you and said, “I’d like to sell you one of my beverages.” Read more

Small Business Success: Your Joyful Success Comes From Being and Sharing Who You Are

I admit – I’ve been criticized for telling my story so openly. A few people have suggested that if I want to look like someone who can lead people to small business success, I shouldn’t mention my struggles or the obstacles in my path to success. But for every obstacle, there’s a story of how I overcame it. And for every person who questions my decision to tell my story (my whole story, and nothing but my story!), there are ten who identify with it, and who want to learn more about how to follow the same path to small business success. Read more

Small Business Success: Tell Your Story For Fun and Profit

I know what you’re thinking: “Cheap, Heather – Very cheap! Insert the video of the cute little kid, and of course I’m going to be receptive to everything you say!”

Yep. So, now that I’ve softened you up, let me tell you about this great offer . . .

Kidding . . . kidding! Read more

Achieving Success Through Clear Client Boundaries: Even Jerry Seinfeld Can Only Bend So Far . . .

There may come a time when you have to make a choice: Be true to yourself and your purpose, or keep The Client We All Dread. As a heart-based entrepreneur, you rely on your high-level energy and alignment with the universe to bring you forward into the fulfillment of your success. Read more

Achieving Success Through Clear Client Boundaries: So, Could Jerry Handle Newman Better?

Last week, we talked about what good customer service looks like, finding your boundaries and recognizing The Client We All Dread. Today I want to tell you how to set up boundaries with your client, and how to maintain them throughout your relationship. Read more

Achieving Success Through Clear Client Boundaries: Do You Want Kramer in Your Apartment?

In my last blog, I talked about The Client We All Dread — the one who doesn’t understand or respect boundaries. The Seinfeld Show video above is a great example of what happens when boundaries aren’t established early. Kramer clearly violated Seinfeld’s boundaries by failing to put that glass on the coaster! Read more

Next Page »